Our platform has interfaces with every major hospital EHR system, allowing us to load patient data electronically into our system, increasing the speed and accuracy of working client accounts.
True success lies in how quality information is accessed and utilized. Sierra’s proprietary software provides its staff access to the most efficient and sophisticated application in the industry. Because we work on proprietary software, we can produce a wide variety of customized reports to meet your needs. Our goal is to produce simple, clear, and concise reports, which are made available to you via hard copy or electronic format. Management reports are produced timely, following each monthly close and our dedicated staff of Reporting and Data Analysts can produce custom reports for any need.
We use our proprietary system for work queues, document imaging, for obtaining valid patient data, high tech scanning equipment, and predictive dialing. We have the tools and skills to extract data from the client system via SFTP as well as export daily notes files back to client system. Our proprietary system allows us to convert your 835’s to usable format for both cash posting and analytical purposes. That means we have immediate access to EOB data, check detail, global payer and provider analytics. This provides a customizable analysis of payments and denials in order to identify and recover lost revenue.
All application development, interfaces, and system support are handled by Sierra’s IT company. Our data encryption always exceeds minimum standards, and using software encryption, firewalls, and continuous network monitoring, Sierra ensures its clients a high level of protection & confidentiality of patient and client specific data. We back up our system nightly and store our data off site. Our servers are fully redundant, which results in almost zero down time and ensures no loss of data in the rare event of system failure. On the application level, system security places limits to Sierra’s employees’ access to only those areas of the system required to perform their duties and responsibilities.
Sierra’s IT company leverages The ClearDATA Healthcare Security & Compliance Platform™ on AWS, which enables us to accelerate our application development in a secure and compliant manner. This HIPAA compliant cloud-based network provides us access to AWS services designed for healthcare and allows us to host our application and your data in the leading HIPAA compliant cloud-based network available today.
We continue to explore and develop our proprietary technology to adapt to industry changes, always looking for efficiencies that reduce client cost, and ultimately enhance revenue for our clients.